Hiajee Privacy Policy — Your Data, Our Responsibility

1 Introduction & Commitment

Hiajee.net (hereinafter "hiajee", "we", "our") takes your privacy seriously. This Privacy Policy explains what personal information we collect, why we collect it, and how we keep it secure.

By using any hiajee service, you are considered to have agreed to this privacy policy. Please read it carefully before creating an account.

This Privacy Policy applies to hiajee's website, mobile app, and all other digital platforms. We are not responsible for the privacy practices of third-party websites or services.

2 What Information We Collect

Hiajee collects user information in several ways. The details are outlined below:

We only collect information that is necessary to provide our services. We do not ask for any personal data beyond what is required.

3 How Your Information Is Used

Hiajee uses the data it collects for the purposes listed below. In every case, the best interests of the user are taken into account:

• For account creation, verification, and management.
• To process deposits, withdrawals, and other financial transactions.
• To ensure gaming services and bonus delivery.
• To provide customer support and resolve complaints.
• To prevent fraud, money laundering, and other illegal activities.
• To enforce responsible gaming policies and identify at-risk behaviour.
• Used in analytics to improve service quality and develop new features.
• To meet legal obligations and comply with regulatory requirements.
• To inform you about relevant promotions and offers (with your consent).

We never sell your data to third parties for advertising purposes. You can opt out of marketing communications at any time by emailing support@hiajee.net.

4 Data Sharing & Disclosure

Hiajee may share your personal information with third parties in limited circumstances, always with your protection and legal requirements in mind:

• Payment Providers: Necessary data is shared with Mobile Pay, Nagad, Rocket, and other payment gateways to process transactions.
• Game Providers: Limited data may be shared with licensed game developers to keep gaming services running.
• Law Enforcement: Data may be disclosed in response to a court order or valid legal process.
• Regulatory Authority: Relevant authorities may be provided with necessary information to maintain compliance with licensing requirements.
• Security Partners: We work with specialist firms for fraud detection and anti-money laundering services.

5 Cookie Policy

The hiajee website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.

• Essential Cookies: These cookies are essential for login sessions and site security. Disabling them will prevent the site from functioning properly.
• Functional Cookies: Used to remember your language preferences, game settings, and similar choices.
• Analytics Cookies: Collects anonymous data to understand which parts of the site are used most.
• Marketing Cookies: Used to show relevant ads. You have the option to turn these off.

You can delete or disable cookies at any time through your browser settings. However, disabling certain cookies may limit some features of the site.

6 Data Retention Period

Hiajee does not retain your data longer than necessary. Retention periods for different types of data are listed below:

• Active account data: retained for as long as your account remains active.
• Transaction records: Up to 5 years, as required by law.
• Support ticket history: 2 years.
• Basic data after account closure: up to 7 years, as required by law.
• Cookie and session data: until the session ends or for a maximum of 1 year.

7 Your Rights

Under hiajee's privacy policy, you have the following rights over your personal data:

• Right to Access: You may request to know what personal data we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Deletion: In certain circumstances, you may request that your data be deleted.
• Right to Restrict Processing: In certain cases, you may request that the use of your data be restricted.
• Right to Data Portability: You can request an export of your data in a standard format.
• Right to Object: You can object to marketing communications or certain types of data processing at any time.

To exercise any of these rights, email us at support@hiajee.net. Our team will respond to your request within 30 days.

8 Security Measures

Hiajee uses industry-standard technologies and practices to protect your data. Our multi-layered security framework is outlined below:

• All data transmission is secured with 256-bit SSL/TLS encryption.
• Servers are secured with firewalls and intrusion detection systems.
• Two-factor authentication (2FA) is available for all users.
• Regular security audits and penetration testing are conducted.
• Employee access to data is strictly controlled and logged.
• In the event of a data breach, affected users will be notified within 72 hours.

9 Children's Privacy

Hiajee is strictly for users aged 18 and above. We do not knowingly collect data from minors.

If a minor is found to have registered an account, it will be immediately closed and all associated data will be deleted. If you suspect your child has registered on hiajee, please contact us at support@hiajee.net.

10 Contact & Complaints

For any questions, requests, or complaints regarding this Privacy Policy, please reach out to us through the following:

• Email: support@hiajee.net
• Live Chat: Available at the bottom-right corner of the site (24/7)
• Response time: typically within 24–48 hours

This Privacy Policy was last updated in January 2026. If any significant changes are made in the future, you will be notified at your registered email address and the date on this page will be updated.